Return & Refund Policy

📦 Easy Returns & Customer Satisfaction

We want you to shop with confidence. If you are not completely satisfied with your purchase, we are here to help.

🔄 Return Eligibility

You may request a return or replacement if:

• You received a damaged product
• You received the wrong item
• The product arrived defective

To be eligible for a return, the item must be unused and in its original packaging.

⏳ Return Request Time

Customers must contact us within 48 hours of delivery to request a return or replacement.

Please provide:

• Order Number
• Product Photos/Videos
• Description of the issue

💸 Refund Process

Once your request is approved:

• Refunds will be processed to the original payment method.
• Refunds may take 5–7 business days to reflect in your account depending on your bank or payment provider.

🚚 Non-Returnable Situations

Returns or refunds may not be accepted if:

• The product has been used or damaged by the customer
• The return request is made after the allowed time period
• Incorrect shipping details were provided by the customer

📍 Cancellation Policy

Orders can only be cancelled before shipment confirmation. Once the order has been shipped, cancellation may not be possible.

❤️ Customer First Approach

Customer satisfaction is our top priority. We always try our best to provide a fair and smooth resolution for every order.

💬 Need Help?

If you have any questions regarding returns, refunds, or your order, please contact our customer support team anytime.

Thank you for shopping with us and trusting our store!